Hi, my name is Francesca and I am the Manager of Client Relations for Global Resort Homes. Choosing someone to take care of your vacation home requires trust. You're placing your investment in someone else's hands and it can be a bit scary, especially if you aren't sure what to expect from your property management company.
At Global, we've been in business since 1993 and its my mission to take outstanding care of your vacation home while providing to you significant rental income. Excellence, trust, dependability and value are at the heart of our business.
We invite you to meet our team, and browse through the information on this page about our management program. I would love to have the opportunity to talk with you and earn your business.
Francesca "Frankie" Magliocchetti
Manager of Client Relations
Global Resort Homes
Q: What is involved in the 'Start-Up' process?
A: Global manages the process to bring your home 'online' quickly to maximize your potential for rental revenue. Our accounting department walks you through the process in a quick and efficient mannor.
Q: How are my local utility bills handled?
A: Global arranges for all utilities (water, gas, electric, cable, etc.) along with proper deposits to bring your home online quickly.
Q: How does Global place bookings into my home?
A: Global advertises through various media with the largest being Google and Yahoo pay-per-click campaigns. Global receives retail bookings through our website ( www.globalresorthomes.com ). The guest can either book online or call our office to reserve a specific unit. Typically, our guests will choose a particular home based on their needs. From time to time, we will advertise specials, which could include discounts on nightly rates in an effort to increase the number of bookings.
Q: Do you have any suggestions as to how I can market my home?
A: Yes, Global is now able to create unique toll-free numbers so you can advertise your home in your local market or on “For Rent by Owner” websites. With this new system, when our phone rings, our software tracks the call back to the exact campaign you are running. For example, if you want to try advertising in a local newspaper, we can create a unique toll-free number. Not only can we track the call to give you the booking, we can track which campaign was used. This way, you know if your campaign is working. If you are doing multiple advertising campaigns, we can provide you multiple toll-free numbers free of charge. When the guest calls the number, it will ring directly to our agents who can sell the caller on your particular home. The agent will know the specifics of your campaign from the notes. Accordingly, if you want to run a specific special or promotion on your individual home, all will be in the notes for the agent to view.
We discount our commission by 10% since you are generating the lead. Should your home be booked for the time the caller is seeking but we obtain a booking in another home, we will pay you a 10% commission for generating the lead.
Q: What are the legal requirements for operating a short-term rental property?
A: Global will register your home with the State of Florida and obtain all sales tax licenses and permits. Because the State of Florida views short-term rentals similar to a hotel, they require similar documentation. Don't worry, Global has set-up hundreds of homes, condo's and townhomes with the state of Florida - we know what we are doing.
Are Safety devices required for my home? If so, what are they?
A: Your rental home is required to have certain safety equipment such as emergency lights, fire extinguishers, smoke detectors, signage, etc. Global will ensure your home meets all requirements set forth by the State of Florida.